2019 was the first year U.S. holiday retail sales exceeded $1 trillion. Marking a 2.7 percent increase over 2018, it was the best retail season on record, bringing in approximately…
read moreIf you work in retail, you’re already aware of the devastating impact COVID-19 has had on the industry. The novel coronavirus has changed the way customers think, especially about how…
read moreThe Covid-19 pandemic has forced retailers across the country to rethink their spaces and services. In the past, we’ve talked about using store layout and directional arrows to facilitate customer…
read moreCovid-19 has redefined what it means to feel comfortable in a retail space. Customers more aware of the ways in which they interact with their environment – the people they…
read morePerhaps you’ve heard the phrase “new normal” to describe our current moment, one characterized by the coronavirus, social distancing guidelines and reality-shifting municipal lockdowns. Our present is not business as…
read moreRetail spending is up, as reported by the Guardian, and rose 12 percent in May over the previous month. While this would appear to signal that retailers as a whole…
read moreAny industry worth its salt has an association attached to it. Category management is no different. Called the Category Management Association (CMA), they are the standard bearers of a retail…
read moreSince Covid-19 arrived, our team has asked itself: what is the future of British retail? At the onset, it appeared everyone from large-scale operations to every mom-and-pop shop would be…
read moreEarly evidence suggests the retail landscape of tomorrow will be radically different than its predecessor. (This is a topic we covered in a previous post.) When so many of us…
read moreAs 2019 rolled into 2020, the arrival of Covid-19 capped off what had been a very difficult two decades in retail. Since around 2000, digital sales have eroded brick-and-mortar transactions.…
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